Delivery Information

This Delivery Information page explains how orders from Metabolics Hub are processed, dispatched, and delivered within the UK. Our goal is to provide clear timelines, transparent pricing, and reliable delivery standards so you know exactly what to expect.

When Will My Order Be Dispatched?

Orders are dispatched Monday to Friday.

  • Dispatch time: 9:00 AM (UK time)
  • Orders with confirmed payment before 8:00 AM are dispatched the same business day
  • Orders confirmed after 8:00 AM are dispatched the next business day
  • Orders placed on weekends or public holidays are processed on the next working day

Delivery Services We Use

For UK deliveries, we use Royal Mail for secure and reliable shipping.

Available delivery options:

  • Royal Mail Special Delivery – Guaranteed next working day delivery

Both services are discreet, trackable, and widely trusted across the UK.

Delivery Charges

We apply flat-rate delivery pricing per order:

  • Special Delivery (Next working day): £9.00

Customers can select their preferred delivery option during checkout.

Order Tracking

Yes, all orders include tracking.

  • Tracking details are sent via email once your order is dispatched
  • You can monitor your parcel directly on the Royal Mail website using the provided tracking number

Delivery Locations

At this time, Metabolics Hub delivers within the UK and Ireland only through our website.

If you are enquiring about delivery outside these regions, please contact our support team before placing an order to check availability.

Delivery Delays

While we aim to meet stated delivery timelines, occasional delays may occur due to factors outside our control, such as:

  • Postal service disruptions
  • Weather conditions
  • Seasonal demand

We are not responsible for courier-related delays, but we will assist with tracking updates and delivery queries wherever possible.

Postal Standards

Our delivery process follows recognised UK postal standards and guidelines as outlined by Royal Mail, ensuring consistency, reliability, and accountability.

Need Help With Delivery?

If you have questions about shipping, tracking, or delivery options, please visit our Contact Us page and our support team will be happy to assist.