Delivery Information

Fast, Secure & Discreet Shipping

At Metabolics Hub, we are committed to providing a reliable, secure, and efficient delivery service. Every order is carefully prepared, securely packaged, and dispatched with discretion to ensure a smooth customer experience.

Order Processing

Orders are processed Monday to Friday, excluding UK public holidays.

  • Orders placed before 2:30 PM (UK time) are typically processed the same working day once payment has been confirmed.
  • Orders received after 2:30 PM will usually be processed on the next working day.

All orders are subject to payment verification before dispatch.

UK Delivery Information

We offer secure UK shipping using trusted delivery partners.

Royal Mail Tracked 24

  • £6.00
  • Estimated delivery: 1–2 working days

Royal Mail Special Delivery Guaranteed by 1 PM

  • £10.00
  • Next working day delivery (subject to Royal Mail service availability)

Delivery estimates begin once your order has been dispatched.

Order Tracking (Delivery Information )

All shipments are securely tracked throughout the delivery process.

Once your order has been dispatched, our team monitors its progress to help ensure safe and successful delivery. If you require assistance with your shipment, our customer support team will be happy to help.

Packaging

Your privacy is important to us.

Every order is shipped using secure and discreet packaging, with no unnecessary product information displayed on the outside of the parcel.

International Delivery

Metabolics Hub currently accepts orders from:

  • United Kingdom
  • Europe
  • United States

Delivery availability may vary depending on local regulations, courier services, and import requirements.

If your country is not currently available during checkout, please contact our support team before placing an order.

Delivery Delays ( Delivery Information )

While we work hard to dispatch every order promptly, delivery times are estimated and may occasionally be affected by factors outside our control, including:

  • Severe weather conditions
  • Courier operational delays
  • Customs processing
  • Public holidays
  • High seasonal demand

We appreciate your patience should any unexpected delays occur.

Need Assistance?

If you have any questions regarding your order or delivery, please contact our customer support team.

We aim to respond to all enquiries as quickly as possible.

Research Use Notice

All products supplied by Metabolics Hub are intended strictly for laboratory research purposes only.

They are not intended for human consumption, medical use, therapeutic use, or veterinary use. Customers are responsible for ensuring compliance with all applicable local laws and regulations before placing an order.